Last Updated: 08 August 2026
Welcome to Flavour Quest. These Terms & Conditions apply to your use of the Flavour Quest website, flavourquestfood.com, and purchases made through our website.
By accessing or using our website, you agree to these Terms & Conditions.
1. About Flavour Quest
Flavour Quest offers premium dehydrated vegetables, spices, powders, and other food products through our website and other sales channels.
All products are subject to availability.
2. Using Our Website
You agree to use our website only for lawful purposes.
You must not:
- Provide false or misleading information.
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy or reproduce our website content without permission.
- Interfere with the security or operation of the website.
We reserve the right to restrict access to users who misuse the website.
3. Products
We make reasonable efforts to ensure that product information, descriptions, images, prices, weights, and other details displayed on our website are accurate.
However, natural food products may vary slightly in colour, texture, aroma, and appearance from batch to batch.
Product images are for representation purposes and may vary slightly from the actual product or packaging.
Please refer to the product packaging for the most accurate information regarding ingredients, storage, shelf life, nutritional information, and usage instructions.
4. Orders
When you place an order, you are requesting to purchase the selected products.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other communication channels.
We reserve the right to cancel an order in circumstances such as:
- Product unavailability
- Incorrect pricing or product information
- Payment failure
- Incorrect or incomplete delivery information
- Suspicious or fraudulent transactions
- Other circumstances that prevent us from fulfilling the order
If an order is cancelled after payment has been received, the applicable amount will be refunded.
5. Pricing
All prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.
Prices may change without prior notice.
The applicable product price at the time of placing your order will generally apply to that order.
Applicable taxes, shipping charges, discounts, and other charges will be displayed during checkout where applicable.
6. Payments
We may provide payment options including UPI, credit cards, debit cards, net banking, wallets, Cash on Delivery, and other payment methods supported by our payment partners.
Payments may be processed through third-party payment gateways.
Orders will be processed only after successful payment confirmation.
7. Shipping & Delivery
We deliver to serviceable locations within India through third-party courier and logistics partners.
Shipping charges may vary depending on the delivery location, PIN code, order weight, shipping service, and order value.
The applicable shipping charge will be displayed during checkout where applicable.
Delivery timelines shown on our website are estimates and may vary due to courier delays, weather, holidays, transportation issues, or circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
8. Order Cancellation
You may request cancellation of an order before it has been processed or shipped.
Once an order has been shipped, cancellation may not be possible.
For cancellation requests, contact us as soon as possible:
Phone: +91 79074 56006 / +91 95391 92162
Email: info.flavourquest@gmail.com
9. Returns & Refunds
As our products are food items, we generally do not accept returns after delivery, except in cases where the product is:
- Incorrectly delivered
- Damaged during delivery
- Received in an unusable condition
- Affected by a manufacturing or packaging issue attributable to us
If you receive a damaged or incorrect product, contact us as soon as possible with your order details and photographs/videos of the product and packaging.
Approved refunds will be processed through the original payment method or another appropriate method.
Do not consume a product if the packaging appears damaged, opened, or tampered with. Contact us immediately.